Hardware Procurement Services

Choose the right IT assets the first time

The Acrodex Procurement Services group supports the needs of large-enterprise and small to mid-tier organizations.  We assign your organization a service delivery team consisting of a client manager, sales representative and service representative capable of processing orders quickly and accurately. With mature procurement processes that support the entire procurement cycle, Acrodex supports customer needs beyond the initial sale through consultation, configuration, installation, and warranty support.

Procurement and Support:

• Manufacturer roadmap consultations
  
• Design of long-term procurement strategies
• Approaches to standardize equipment configurations
• Manufacturer enhanced and extended hardware support strategies
  
• Lifecycle management strategies (evergreening)
• Pre and post sales product support
• Predictive failure notifications
• Financing strategies
• Available customized procurement and backorder reports

Configuration and Delivery

• Asset tagging & imaging services
• Desktop and server configuration services
• Customized software loads
• Short and long-term warehousing services
• Customized and flexible product delivery services
• On-site deployment services

 Post Procurement Service

• Onsite and depot support services
• Manufacturer warranty and post-warranty services
• Extended warranty services
• Secure equipment disposal
• Defective product and product return processing