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Improve operations through strategic resource management

Acrodex’s suite of Managed Services offerings are ideally tailored for businesses of any size.
These services allow us to take care of your IT needs so you can focus on your core business.
Acrodex has helped clients of all sizes, in both the private and public sector, with comprehensive managed services such as:

• Service desk
• Desk side support
• Server support
• Networking support

Acrodex maintains a team of certified professionals with advanced skill levels to ensure we offer a full range of support, service delivery and education for clients. We build trust and loyalty because we truly care about your business.

Acrodex Managed Services offer you:

Value— We provide all the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence. We offer coverage to all aspects of your network, including security, data protection, applications and hardware.
Peace of Mind— Your time is precious. You have more important issues to deal with than your computer infrastructure. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.
Improvement to your Business – We recognize that each business is unique, but all value agility, cost savings, efficiency and choice. We work hard to build and maintain strategic relationships with our client partners. By taking over your IT needs, we let you focus on your strength: your core business.
Reliability— Acrodex will provide scheduled and routine services in a reasonable, prompt and timely manner during regular and extended business hours. We have a set of priority levels to guarantee our response times are tailored to your business requirements.

Acrodex offers the following services:

Remote Monitoring Services
24/7 Network Device Monitoring Service
24/7 Server Monitoring Service
Antivirus Monitoring Service
Server Backup Monitoring Service

Managed Server Services (virtual and physical)
Remote Server Support Service 
Server Maintenance (Hardware and O/S) 
Application Maintenance. 
Account Maintenance 
Email Services 
Printing Services 

Managed Workstation Services
Workstation Maintenance 
Replacement Workstation Service 
Service Desk Workstation Support

Security Services
Backup Services
UPS Power Management
Antivirus Services
Password Maintenance
Firewall, Router, Managed Switch and VPN Maintenance 
Patch Management 

Service Desk Services
A central point of contact for all incidents changes and requests 
Multi-functional service desk is available to provide reactive support for incoming incidents
Canada-wide toll-free number
Support is available via direct phone contact, email or web-based tickets, and automated alerts

Our services can be offered to any environment that meets minimum standards. Please ask one of our technical experts about receiving a free network assessment.

For more information or to consult with a Managed Services expert click here.