Customer Support

Customer Linx Support

Please click to log onto “Customer Linx”, the Acrodex online customer portal.

Customer Linx is Acrodex's powerful web portal. It supports online product orders, order-tracking, and asset management services for our customers. The Customer Linx web portal enables customer self-service through our eBusiness channel.

Customers implement our Customer Linx system to:

  • streamline and automate their purchasing process
  • track distribution
  • monitor billing information
  • manage software assets
  • access comprehensive reports
  • reduce the cost of products

How does Customer Linx improve the purchasing process?

Traditional procurement processes involve: selecting product, choosing the right vendor, negotiating price, acquiring internal approvals, ordering the product, receiving the product, and paying the invoice. The time, labour, and resource costs associated with these process steps are high. In addition to cost reduction, procurement professionals are also under tremendous pressure to reduce the overall time/effort involved with procurement.

Electronic purchase ordering has many benefits over traditional methods including cost savings, efficient order tracking, reduced turnaround times, detailed reporting, product consistency, less paperwork, and improved control through authorization processes.

Who do I contact to become an Customer Linx partner with Acrodex?

Imtiaz Rashid at 1-866-664-7417 x 525 or send an email to imtiaz.rashid@acrodex.com or aisadmin@acrodex.com

How do I get Customer Linx website support?

Customer Linx website support is available Monday to Friday 8:00am – 5:00pm MST. To contact support, email imtiaz.rashid@acrodex.com or aisadmin@acrodex.com.